Privacy Policy

Last Updated: 9 January 2023

This privacy notice for USAFpatches.com (“USAFpatches.com,” “we,” “us,” “our,” or “the site“) describes how and why we might collect, store, use, and/or share (“process”) your information when you use USAFpatches.com.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use USAFpatches.com. If you still have any questions or concerns, please contact us.

INFORMATION WE COLLECT
HOW WE PROCESS YOUR INFORMATION
WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
COOKIES AND OTHER TRACKING TECHNOLOGIES
INFORMATION TRANSFERRED INTERNATIONALLY
HOW LONG AND WHERE WE KEEP YOUR INFORMATION
COLLECTING INFORMATION FROM MINORS
YOUR PRIVACY RIGHTS
PRIVACY POLICIES OF OTHER WEBSITES
UPDATES TO THIS NOTICE
HOW YOU CAN REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU
CONTACTING US ABOUT THIS NOTICE

1. INFORMATION DO WE COLLECT

Personal Information You Disclose to Us. We collect personal information that you voluntarily provide to us when you register for the USAFpatches.com Shop or Gallery, purchase goods from the USAFpatches.com Shop, express an interest in obtaining information about us or our products, or when you contact us. All personal information that you provide to us must be true, complete, and accurate. Personal identifiable information collected may include, but is not limited to:

Name
E-mail address
Phone number
Billing and shipping addresses
Payment method used, unique payment identifier and payment provider identifier

Information Automatically Collected. We automatically collect certain information via tools like Google Analytics and those provided by our web host, HostPapa, when you visit, use, or navigate the site. The information is primarily needed to maintain the security and operation of the site, and for our internal analytics and reporting purposes. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as, but not limited to:

Your Internet Protocol (IP) address
Geolocation data such as city and country
Device name
Domain names
Browser and device characteristics
Operating system
Language preferences
Referring websites Uniform Resource Locator (URL)
Web requests and the timestamp and the data sent in response to such requests
Information about how, when, and how long you use USAFpatches.com
Other technical information

Sensitive Information. We do not process sensitive information.

2. HOW WE PROCESS YOUR INFORMATION

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

USAFpatches.com collects log data from every visitor of the Website to monitor and analyze performance, watch for malicious attacks against the website, fix problems, and to improve the overall user experience. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have
Improve our store offerings
Send you marketing messages if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders. We will also retain comments or reviews if you choose to leave them.

We DO NOT sell any of your personal information.

3. WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION

USAFpatches.com shares your personal information with third parties in the following situations:

Processing Payments. We share your information with Square or PayPal to process payments for goods purchased on the USAFpatches.com Shop. Please reference the Square Privacy Policy or the PayPal Privacy Policy for more information on how those businesses handle your personal information. Payment method information, such as your credit card number is NOT stored or retained by USAFpatches.com.

Shipping Information. We share your name and address with Shipstation, the US Postal Service (USPS), or other shipping companies to ship your USAFpatches.com Shop order. Please reference the Shipstation Privacy Policy or the USPS Privacy Policy for more information on how those businesses handle your personal information.

4. COOKIES AND OTHER TRACKING TECHNOLOGIES

USAFpatches.com uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with an account on USAFpatches.com, a cookie helps recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to this website, the information you previously provided can be retrieved.

Some cookies are necessary for USAFpatches.com to work properly, such as the cookies which indicate you’ve successfully logged into your account. Some cookies, like the ones used by Google Analytics, help us see how visitors use our sites. Others are used to customize your advertising experience. If you visit USAFpatches.com with a browser that has cookies enabled, you are letting us know that you agree to us using cookies with your browser.

You can modify your browser settings to delete or block cookies. You will need to see the “Help” section of your browser for instructions on how to do this. You could also install plugins that block or manage cookies. If you do decide to limit your browser’s ability to use cookies, please remember that USAFpatches.com may not function properly.

Controls for Do-Not-Track Features. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

5. INFORMATION TRANSFERRED INTERNATIONALLY

USAFpatches.com is hosted on a HostPapa Servers located in the United States. If you are accessing USAFpatches.com from outside the United States, please be aware that your information may be transferred to, stored, and processed by HostPapa and by those third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION” above) in the United States and other countries.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

6. HOW LONG AND WHERE WE KEEP YOUR INFORMATION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

USAFpatches.com is hosted on HostPapa servers in a controlled, secure environment. We maintain safeguards to protect against unauthorized access, use, modification, and disclosure of this data. This includes the use of two factor authentication, strong passwords, and software to protect against hacking. USAFpatches.com uses industry-standard SSL encryption when communicating your data. However, no data transmission over the Internet or wireless network can be guaranteed 100% secure. While we strive to protect your personal information, there are security and privacy limitations of the Internet which are beyond our control. Information and data may be viewed or tampered with in transit by a third party, despite best efforts. In the event your data is compromised, USAFpatches.com will provide information via this website or e-mail on the nature of the breach, as well as what specific information has been compromised.

7. COLLECTING INFORMATION FROM MINORS

We do not knowingly solicit data from or market to children under 18 years of age. By using USAFpatches.com, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of USAFpatches.com. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us.

8. YOUR PRIVACY RIGHTS

USAFpatches.com would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification. You have the right to request that USAFpatches.com correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure. You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

EEA or UK Residents. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Swiss Residents. If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

California Residents.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in via the contact form.

If you are under 18 years of age, reside in California, and have a registered account with USAFpatches.com you have the right to request removal of unwanted data that you publicly post on USAFpatches.com. To request removal of such data, please contact us and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on USAFpatches.com but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

Withdrawing Your Consent. If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information. If you would at any time like to review or change the information in your account or terminate your account, please contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

9. PRIVACY POLICIES OF OTHER WEBSITES

USAFpatches.com contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. USAFpatches.com has no control over the third party’s use of any personal information. USAFpatches.com therefore has no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose, secure, or otherwise deal with your personal information.

10. UPDATES TO THIS NOTICE

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

USAFpatches.com reserves the right to modify this Privacy Policy at any time. Please check back regularly to make sure you are aware of any changes and to stay informed of how we are protecting your information. The date this privacy policy was last updated is listed at the top of this page.

11. HOW YOU CAN REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here.